Dilip Pancholi - Operations Manager | Retail Sales Trainer

About Me

Hello! I’m Dilip Pancholi.
A seasoned sales professional based in Ahmedabad & Mumbai, with a passion for creating meaningful connections and driving impactful results. With over 13 years of dynamic experience, I've had the privilege of learning from the finest mentors across multiple industries.

Beyond the spreadsheets & sales goals, I am driven by a genuine passion for helping people, I thrive in the dynamic world of retail. As a results-oriented Retail Growth Strategist, I excel in training & grooming high-performing teams, closing deals with effective negotiation skills, & utilizing business analytics to identify growth opportunities.

Sales, to me, is not just a transaction but a responsibility – a chance to make a lasting impact on lives. I view it as an opportunity to create a butterfly effect that resonates through generations.

Age 33
Location Ahm / Bom / Del
Role Retail Sales Manager
Experience 13+ Years

Compelling Facts

Finest Brands Served

75+ Teammates Groomed

60 Cr.+ Revenue Generated

5,000+ Clients Served

Resume

Experience

Feb 20 - Mar 22

Regional Sales & Operations Manager

Advanced Hair Studio

Encompass complete operational feasibility and revenue generation strategies by assisting and leading a team of avant-garde consultants & clinical and cosmetic practitioners to meet the planned revenue benchmarks along with ensuring the highest standards of effective functioning.

Aug 18 - Jan 19

Retail Operations Manager

Ancestry (Future Group)

Mentored pre-opening teams from 4 verticals to conduct operations in sync with the targeted financial goals through an effective 2-way communication model

Nov 15 - Jan 17

Retail Store Manager

Clinique, Estee Lauder Company

Increased the engagement of gentleman customers for refocusing the business plan and generating 300x revenue from their routine figures
Single-handedly managed a team of 13 sales consultants across 24 hrs operational model to generate an average gross revenue of ₹1.1 crore every quarter

Dec 13 - Jul 15

Retail Store Manager

Forest Essentials Pvt. Ltd

Increased the standing revenue generated per month by 113% MOM at 90% lower marketing expense through curated package creation and home shopping initiative
Assisted and executed operations for MBO format operations

Jun 12 - Oct 13

Sr. Fashion Consultant

Timberland, Reliance Brands Ltd.

Learned the basics of retail operations including pitching, inventory management, auditing, requisition management, and forecasting
Because of my relentless service, was offered to become the acting SM and motivate the team

Education

2008 - 2011

Bachelor Of Hospitality Management

IHM, Mumbai

A journey that significantly shaped my understanding of the intricacies of the hotel industry. This immersive program not only provided a robust foundation in hospitality but also equipped me with structured and practical insights into the seamless collaboration required among different departments for the optimal functioning of hotels. Emphasizing both theoretical knowledge and hands-on experience, the curriculum honed my skills in ensuring efficient operations and delivering an impeccable guest experience. This educational experience has been instrumental in cultivating a comprehensive perspective, allowing me to deliver exceptional client experience.

2006 - 2008

Higher Secondary Certificate

Arts - Mithibai College

Embarking on the arts field during my junior college years has been a rich and enlightening journey that significantly influences my professional perspective. Delving into subjects like sociology, economics, and psychology broadened my understanding of human behavior, societal dynamics, and economic principles. Moreover, exposure to performing arts ignited my creativity and enhanced my ability to communicate effectively. This diverse academic background has not only fostered adaptability but also honed critical thinking and interpersonal skills. As I seek roles that demand creativity, empathy, and strategic thinking, my foundation in the arts uniquely positions me to bring a holistic and innovative approach to the challenges ahead.

2006

Senior Secondary Certificate

Shree Mumbadevi Vidya Mandir

My SSC board education laid the groundwork for my academic foundation, emphasizing key subjects and instilling discipline. The experience honed my analytical and communication skills, fostering a resilient and adaptable mindset that continues to shape my approach to challenges.

Skills

Operations

Leadership
Training & Grooming
Time Management
Sales & Negotiation
Tracking & Forecasting

Proficiencies

Client Relations
Effective Communication
Neurological Programming
Inventory Management
Performance & KPI Tracking
TTL & BTL Marketing
Learning & Adaptability
Team Recruiting & Training

My Strongest Belief

If you continue doing what you've done, you continue getting what you've gotten.

Tony Robbins

Get in Touch

Email dilip.pancholi01@gmail.com