Encompass complete operational feasibility and revenue generation strategies by assisting and leading a team of avant-garde consultants & clinical and cosmetic practitioners to meet the planned revenue benchmarks along with ensuring the highest standards of effective functioning.
Dilip Pancholi
Operations Manager
Retail Sales Trainer
Negotiation Expert
Sales Specialist
Retail Store Manager
Dilip Pancholi
Operations Manager
Retail Sales Trainer
Negotiation Expert
Sales Specialist
Retail Store Manager
Resume
Experience
Feb 20 - Mar 22
Regional Sales & Operations Manager
Advanced Hair Studio
Aug 18 - Jan 19
Retail Operations Manager
Ancestry (Future Group)
Mentored pre-opening teams from 4 verticals to conduct operations in sync with the targeted financial goals through an effective 2-way communication model
Nov 15 - Jan 17
Retail Store Manager
Clinique, Estee Lauder Company
- Increased the engagement of gentleman customers for refocusing the business plan and generating 300x revenue from their routine figures
- Single-handedly managed a team of 13 sales consultants across 24 hrs operational model to generate an average gross revenue of ₹1.1 crore every quarter
Dec 13 - Jul 15
Retail Store Manager
Forest Essentials Pvt. Ltd
- Increased the standing revenue generated per month by 113% MOM at 90% lower marketing expense through curated package creation and home shopping initiative
- Assisted and executed operations for MBO format operations
Jun 12 - Oct 13
Sr. Fashion Consultant
Timberland, Reliance Brands Ltd.
- Learned the basics of retail operations including pitching, inventory management, auditing, requisition management, and forecasting
- Because of my relentless service, was offered to become the acting SM and motivate the team
Education
2008 - 2011
Bachelor Of Hospitality Management
IHM, Mumbai
A journey that significantly shaped my understanding of the intricacies of the hotel industry. This immersive program not only provided a robust foundation in hospitality but also equipped me with structured and practical insights into the seamless collaboration required among different departments for the optimal functioning of hotels. Emphasizing both theoretical knowledge and hands-on experience, the curriculum honed my skills in ensuring efficient operations and delivering an impeccable guest experience. This educational experience has been instrumental in cultivating a comprehensive perspective, allowing me to deliver exceptional client experience.
2006 - 2008
Higher Secondary Certificate
Arts - Mithibai College
Embarking on the arts field during my junior college years has been a rich and enlightening journey that significantly influences my professional perspective. Delving into subjects like sociology, economics, and psychology broadened my understanding of human behavior, societal dynamics, and economic principles. Moreover, exposure to performing arts ignited my creativity and enhanced my ability to communicate effectively. This diverse academic background has not only fostered adaptability but also honed critical thinking and interpersonal skills. As I seek roles that demand creativity, empathy, and strategic thinking, my foundation in the arts uniquely positions me to bring a holistic and innovative approach to the challenges ahead.
2006
Senior Secondary Certificate
Shree Mumbadevi Vidya Mandir
My SSC board education laid the groundwork for my academic foundation, emphasizing key subjects and instilling discipline. The experience honed my analytical and communication skills, fostering a resilient and adaptable mindset that continues to shape my approach to challenges.
Skills
Operations
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Leadership
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Training & Grooming
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Time Management
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Sales & Negotiation
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Tracking & Forecasting
Proficiencies
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Client Relations
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Effective Communication
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Neurological Programming
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Inventory Management
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Performance & KPI Tracking
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TTL & BTL Marketing
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Learning & Adaptability
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Team Recruiting & Training
My Strongest Belief
If you continue doing what you've done, you continue getting what you've gotten.
Tony Robbins